Communal Service Boxes for Sustainable Deliveries Move-By-Bike

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About the city. The Swedish capital, Stockholm, has been working to mitigate and adapt to climate change since the 1990s. The city is a true leader, with well-implemented climate action plans and innovative policies aimed at achieving its ambitious environmental goals.

Goal

The aim of the project is to improve the quality of life and reduce the number of journeys by car by improving residents’ access to delivery services.

Implementation period. The project’s implementation started in 2017.

Fact

Research shows that 51% of all goods deliveries could be done by cargo bikes.

Solutions

https://youtu.be/k2PMzSx7SBE

Service boxes are installed in the centre of the main foyer of the building, which makes them available to tenants 24 hours a day. Access to boxes is controlled using a unique temporary identification code that is issued to the tenant when a package addressed to them is stored in one of the boxes.

Residents order their packages at a newly registered “care of” (c/o) address and carrier, and the Move-By-Bike delivery company handles last-mile delivery. Residents register for this service through the app and get access to the delivery room with a unique access code.

The cargo bike delivery service provider makes consolidated deliveries to all tenants in the area and replaces a majority of the existing fossil fuel vehicles. The delivery service provider with cargo bikes will be integrated with the different general service provider of parcel deliveries either at one separate service point or will pick up parcels at several different service points.

Challenges

The main challenge was to find a suitable space for the original idea with delivery boxes, and then the solution was adapted to encompass the delivery room rather than the boxes. In the future, direct deliveries may be made to the delivery room, and the c/o solution may no longer be needed.